2025 WLIA Spring Conference

Learn how this integration reduced ticket processing time and improved accuracy of field responses.
In early 2022, the City of Brookfield recognized the need to modernize its paper-driven process for managing underground utility markings. Facing a significant rise in One-Call locate requests, the City sought to replace outdated, manual workflows that were hindered by disjointed office-to-field communication and inefficient tracking methods.

With responsibilities that span storm sewer, sanitary sewer, potable water, street lighting, and traffic signals, Brookfield needed a scalable and integrated solution. The City adopted the KorTerra One Call ticket management suite to streamline operations and meet increasing demand with greater accuracy and efficiency.

KorTerra’s platform not only aligns with Common Ground Alliance (CGA) best practices and damage reporting standards, but also integrates seamlessly with Diggers Hotline and ESRI’s REST-based feature services. This allows staff to access, update, and manage locate tickets and GIS data within a unified interface—enhancing coordination between field crews and office personnel.

ESRI provides many tools to help administer your ArcGIS Enterprise.  This   session will walk you through some of the supported and “un-supported”   tools available to help you make informed decisions to better administer   your ArcGIS Enterprise environment. 
WebGISDr – Web GIS Disaster Recovery. The ESRI WebGISDr tool (Web GIS   Disaster Recovery) is used to back up and restore ArcGIS Enterprise   deployments, ensuring data and configuration settings can be recovered in   the event of a system failure or disaster.
System Log Parser. The ESRI System Log Parser tool analyzes ArcGIS Server   log files to help diagnose performance issues, errors, and usage patterns by   providing detailed reports and visualizations.
Enterprise Goedatabase Health – EGDB. The ESRI EGDB (Enterprise   Geodatabase) Health Check tool assesses the overall health and   performance of an enterprise geodatabase, identifying potential issues   related to storage, performance, and configuration.
Data Stores. The ESRI Data Store tools help manage and maintain the   ArcGIS Data Store, allowing administrators to configure, back up, restore,   and validate the data store for optimal performance and reliability in an   ArcGIS Enterprise deployment.

Managing city-wide inspection programs requires a structured approach for   organizing field data and tracking progress.  Geographic Information   Systems (GIS) provides a practical framework for streamlining these efforts,   improving efficiency, and maintaining accurate records.
This presentation will highlight two GIS-driven programs that support municipal operations:

1. Sanitary Sewer CCTV Inspection Program – Traditional methods rely on flash drives and paper reports that are difficult to access.  We will walk through how this process was modernized and integrated with GIS, enabling cloud-based video storage, real-time access, and spatial visualization of inspection results.
2. Sidewalk Inspection Program – Traditionally managed through paper forms, this program was redesigned using GIS to improve efficiency during the construction phase.  Inspectors use GIS to input quantities, capture site photos, and document resident communication and contractor activity.  This GIS-driven approach improves coordination between inspectors and project managers by providing real-time access to field notes, inspection progress and project photos.

By integrating GIS into these programs, field crews and project managers can streamline workflows, enhance data accessibility, and improve overall project management. Attendees will gain insight into how GIS supports infrastructure inspection and management on a city-wide scale.

Do you have repeatable workflows that can’t be fully automated or need to be shared with others? Then you should be taking your workflows to Task. Tasks within ArcGIS Pro allow you to share guided workflows, solidify best-practices, reduce clicks and windows, and improve data quality. This presentation will provide an overview of what a Task is and what it is NOT, describe the key components that make up Tasks and Steps, identify use cases, and show a short demo. With Tasks, you can combine your SOP and tools into one ArcGIS Pro pane.

Waukesha County is a hot bed of GIS work.  Join us on a virtual whirlwind tour of all the great things happening around us as we highlight the various GIS programs from County, Municipal, Regional, and Private organizations. We’ve got everything from teams of GIS professionals to one-person-shows to public/private partnerships collaborating to give service and value to our citizens.  We’re excited to show you a sampling of the myriad of solutions being tackled all over the area every day.

FME (Feature Manipulation Engine) is a handy tool that works great with GIS. If you're just starting out, FME’s simple drag-and-drop interface helps you move and convert data between different formats (like turning CAD files into GIS layers). As you get more comfortable, you can use FME to automate boring tasks, clean up messy data, and connect different datasets. For experts, FME can handle big, complex jobs—like processing LiDAR, working with cloud data, or running custom scripts. Whether you're a beginner or a pro, learning FME with ESRI GIS saves time and makes your mapping and data work way easier.

We all see the cool ESRI 3D buildings and other high end BIM showcases. We are all envious and in awe of those presentations. We all would love to do that and have that data for a variety of reasons. However, the products often seem out of reach and is costly. In this presentation, we are going to focus on Wisconsin Act 109 and what that means in terms of public safety. We will look at how to get started, what is needed to complete a product, time management, and the challenges along the way.

The City of New Richmond staff completed and submitted their initial Lead Service Line (LSL) Materials Inventory to the Wisconsin Department of Natural Resources for the October 16, 2024 deadline. Explore ways the City leveraged GIS technologies to enter, gather, maintain, and visualize public and private services through the public water system (PWS). With a comprehensive understanding of materials throughout the PWS, staff began formulating plans to replace LSLs over the coming years through ordinances, budgeting, Capital Improvement Plans, grants, and loan services. Learn about program updates and next steps.